+256-706-124-498 travel@smiletoursafrica.com
+256-706-124-498 travel@smiletoursafrica.com

About Us

Justo Vulputate Vehicula

About Us

Experience travel and tourism with a smile

Smile Tours  and Travel Ltd is a full-service travel agency that serves business and leisure clients who require professional, friendly and efficient organization of their outbound and inbound travel & tourism needs. It was founded as a private company in 2010 and has quickly grown to become a leading company in the region and a major player in the international tourism sector. Smile has its own companies & offices in Uganda and Kenya.

Our company is manned with experienced, knowledgeable, multilingual and highly qualified team based on considerable experience combined with youthful enthusiasm and creative spirit, in-depth knowledge of the products and services we offer and commitment to all aspects of Travel and Tourism Management. To continue offering its customers with a variety of and best possible quality services, our company has and strives to have excellent cooperation & relationship with several international organizations and suppliers worldwide to meet client needs and expectations.

Smile Tours’ sustainability and practices are directly linked to its employees’ believe in fundamental corporate values to satisfy customers with innovative technology, superior quality, value and friendly service.

VISION

Our company’s vision is to become a leading travel and tourism related services provider agency globally.

MISSION

To meet our clients’ every travel needs through our excellent customer service, efficient and cost-effective operations. To reach the company’s vision, our mission extends with global promotion strategies , establishment and/or acquisition of new companies, partnerships and other ways to further extend our global market entry strategy and strength.

  • 24/7 customer service including out of office hours
  • Reservation service from 9am to midnight, 7 days a week
  • Speedy reporting on related travel services, including financials
  • Customized solutions to each client’s travel requirements
  • Multiple options and flexibility at every level of our clients’ itineraries
  • Customer feedback – email, social media and face-to-face
  • Continous availability of attractive special offers and packages
  • Identification of cancelled flights and prompt rebooking

Services to make your travels easier

Smile Tours and Travel has the knowledge, expertise and experience to arrange and deliver all travel & tourism related requests received from a company, family or individual no matter how big, small or unusual are the needs.

Our staff, love solving puzzles, no matter how many pieces, in order to clearly see the big picture. Our passion comes from managing and analyzing all of the tiny details that embody leisure and corporate travel—from the simplest to the most challenging needs.

Domestic Tourism around Uganda

Air tickets to any destination

Hotel or accommodation types booking

Transfers, airport meet/greet and farewell, and car rental

Visas to many countries

Meeting venues booking and conference and event attendance

Tourism packages to many countries in Africa and beyond.